Dutch Speaking Customer Support for Pharmaceutical Company - Remote in Greece
Dutch Speaking Jobs in Greece is pleased to announce an excellent opportunity for a Dutch Speaking Customer Support Representative to join a leading pharmaceutical company, with the flexibility to work remotely from Greece. In this vital role, you will provide exceptional support to Dutch speaking clients, addressing their inquiries related to pharmaceutical products, services, and health-related information. Your strong communication skills and attention to detail will ensure that our clients receive the information and assistance they need. If you are passionate about helping others in the healthcare sector and have a knack for customer support, we'd love to have you on our team!
Responsibilities
- Respond to customer inquiries through phone, email, and chat in a timely and professional manner.
- Assist clients with questions about pharmaceutical products, usage, and safety information.
- Resolve customer issues and concerns effectively while maintaining a focus on customer satisfaction.
- Provide accurate information regarding company policies and product details.
- Document all customer interactions and feedback accurately for continuous improvement.
- Collaborate with internal teams to provide comprehensive support and service excellence.
- Stay informed about industry trends, product updates, and regulatory standards in pharmaceuticals.
- Fluency in Dutch (both written and spoken) is required.
- Proficiency in English is preferred; knowledge of additional languages is a bonus.
- Experience in customer service, especially within the pharmaceutical or healthcare sector, is a significant advantage.
- Strong communication and interpersonal skills focused on empathy and professionalism.
- Excellent problem-solving abilities and attention to detail.
- Familiarity with customer support software and communication tools.
- Self-motivated with the ability to work independently in a remote setup.
* Monthly Salary
* Fully Paid Relocation Package ( Flight, Transfer and Hotel )
* Monthly Performance Bonus
* Health Insurance
* Private Health Insurance
* Fully Paid Training
* Opportunity for Advancement Within the Company
* And More...
