Dutch Speaking Customer Support | Financial Sector - Remote in Greece
Dutch Speaking Jobs in Greece is excited to announce an opening for a Dutch Speaking Customer Support Representative within the financial sector, offering a remote working opportunity based in Greece. In this role, you will provide exceptional support to Dutch speaking customers regarding a range of financial services and products. Your responsibilities will include assisting clients with inquiries, resolving issues, and guiding them through financial processes. If you are customer-focused, detail-oriented, and looking to make a positive impact in the financial industry, we would love to see your application!
Responsibilities
- Address customer inquiries through phone, email, and chat in a timely and professional manner.
- Assist clients with information about financial products, service options, and account management.
- Resolve customer concerns and complaints effectively while maintaining a high level of satisfaction.
- Provide clarity on policies, procedures, and financial regulations.
- Document customer interactions and feedback accurately for process improvement.
- Collaborate with team members and other departments to enhance customer experience.
- Stay informed on industry trends, company services, and regulatory changes.
- Fluency in Dutch (both written and spoken) is essential.
- Strong proficiency in English; knowledge of additional languages is advantageous.
- Experience in customer support, particularly within the financial sector, is preferred.
- Excellent communication and interpersonal skills with a customer-centric approach.
- Strong analytical and problem-solving abilities.
- Familiarity with customer support software and tools is beneficial.
- Self-directed and able to work effectively in a remote environment.
* Monthly Salary
* Fully Paid Relocation Package ( Flight, Transfer and Hotel )
* Monthly Performance Bonus
* Health Insurance
* Private Health Insurance
* Fully Paid Training
* Opportunity for Advancement Within the Company
* And More...
