Employelevate Needs A WFM UPS Live Chat Support Assistant Remote

Join our dynamic team at employelevate as a UPS Live Chat Support Assistant Remote - Apply Now! Based in Remote, this role is available for an immediate start. This position requires a strong skillset in relevant areas. This position comes with a salary of Competitive salary.

UPS is seeking a dedicated and customer-focused Live Chat Support Assistant to join our remote team. As a Live Chat Support Assistant, you will be responsible for providing exceptional customer service via live chat, addressing customer inquiries, resolving issues, and ensuring a positive customer experience. Additional Information... Location: Remote (Work from Home) Employment Type: Full-time Schedule: Various shifts available, including weekends and holidays Department: Customer Support Required Qualifications: High school diploma or equivalent Excellent written communication skills Strong problem-solving abilities Ability to multitask and manage time effectively Proficiency with computers and typing Reliable internet connection and a quiet workspace Previous customer service experience Preferred Qualifications: Associate's or Bachelor's degree Experience in a remote or virtual support role Familiarity with UPS services and products Bilingual or multilingual abilities Benefits Information: Competitive salary Health, dental, and vision insurance Paid time off and holidays 401(k) retirement plan with company match Opportunities for career growth and development Employee assistance program Discounts on UPS shipping services Apply Now to become a part of the UPS family and help us deliver a world-class customer experience Apply Job!